Contact Info
At MicroThermics, customer service is among our highest priorities. In an effort to bring our clients the best possible product offerings in the fields we serve, we believe that providing first rate customer service and support are direct extensions of this philosophy and practice.
Please refer to the list below for the contact information that best suits your current needs.
You may click on an individual's name to email them.
Click here for a map for MicroThermics
You may find our international distributors here.
Emergency technical support contact
John Miles, Ph.D.
President & Founder
+1 919 878 8076
email
Dr. Miles completed his doctorate in Food Science and Technology at North Carolina State University from which he has subsequently been recognized as a Distinguished Alumni.
He designed and developed the MicroThermics line[s] of equipment and is still actively involved in leading MicroThermics in each stage of progress, design, and application.
David Miles
Vice President & Marketing Director
+1 919 878 8045
email
David Miles graduated from venerable Penn State University with a degree in business. He joined MicroThermics and learned the products by initially assisting in building equipment, and has moved into a capacity whereby he assists in the design and leads efforts in marketing and sales.
Sandeep Rajan
Regional Technical Sales Manager
+1 919 878 8076
email
Sandeep Rajan obtained his Bachelors Degree in Industrial Biotechnology from Anna University, India. He moved to the USA in 2003 and subsequently obtained his Masters Degree in Food Technology from Ohio State University in 2005. Since graduation he has been with us as our Technical Sales Representative for Western USA, Canada, Asia, and India.
Edgardo Vega
Regional Technical Sales Manager
+1 919 878 8076
Edgardo Vega obtained a BS. in Bioengineering from Syracuse University in 1989 and an MBA in Marketing from the University of South Florida in 1992. Since then he has occupied international and domestic technical sales positions. He has been employed in the food industry since 2002. In the summer of 2007 he joined MicroThermics as Regional Technical Sales Manager for Eastern North America, Latin America and Europe.
Pete Johnson
Plant Trial, Spare Parts and Services Manager
+1 919 878 8076
email
Pete Johnson graduated from Ohio University in 2002 with a Bachelors Degree in Chemistry. Following graduation, he the served as a Chemical Operations Specialist in the United States Army for four years, including two deployments to Iraq. He joined MicroThermics in the summer of 2006 as our Plant Trial, Spare Parts and Services Manager.